Last updated: August 30, 2026
Terms of Service
These terms govern your use of Limurse®, operated by PARKLIFY PRIVATE LIMITED (trading as Limurse).
1. What Limurse is
Limurse is a Creator OS, software for creator marketing operations. We provide tools for brands and agencies to discover creators, manage CRM and campaigns, run collaborations, coordinate UGC workflows, track campaign intelligence, and use AI-assisted planning and outreach.
Creators may apply to the Trendsetter network to build a profile for brand discovery and paid collaborations. Limurse facilitates workflows and, where configured, payments, but we are not an influencer agency, employer, or guarantor of income. Listing on the platform does not guarantee campaigns, invites, or minimum earnings.
- Creator discovery, wishlists, and AI-assisted matchmaking
- Campaign and collaboration management with briefs, deliverables, and approvals
- UGC ads and content creation workflows
- Brand ledger, invoicing, and payout facilitation
- Subscriptions for brands and trendsetters with plan-specific limits
- Team seats and enterprise options for larger programs
- A store selling Limurse merchandise, digital products, and services (Section 6A)
2. Eligibility and accounts
- You must be able to form a binding contract in your jurisdiction
- Business users must provide accurate company and billing information
- You are responsible for safeguarding login credentials and activity under your account
- One person or entity may not maintain multiple accounts to evade limits or enforcement
- We may verify identity, business details, or social accounts before enabling certain features
3. User roles
Brands and agencies
- Define campaign briefs, budgets, deliverables, and usage rights clearly
- Comply with advertising disclosure laws (#ad, #sponsored, ASCI, FTC, and local rules)
- Pay agreed compensation and platform fees on time
- Respect creator intellectual property except as licensed in the collaboration
- Agency users are responsible for client compliance and confidentiality
Trendsetters and creators
- Provide accurate profile, niche, and audience information
- Deliver content that meets agreed briefs and timelines
- Disclose sponsored relationships as required by law and platform policy
- Do not misrepresent followers, engagement, or prior brand work
- Do not resell or transfer collaboration opportunities without consent
Team members and administrators
- Team access is limited to permissions granted by the account owner
- Administrators may moderate content, enforce policies, and manage accounts
4. Subscriptions, enterprise agreements, and plan limits
- Plan features, seats, search limits, AI usage, campaigns, and collaborations are defined at purchase
- Subscriptions renew automatically until cancelled
- Matches, applications, and collaborations are not guaranteed at any plan tier
- We may change plan pricing or features with reasonable notice; continued use constitutes acceptance where permitted
- Billing disputes are handled per our Pricing and Refund policies
Enterprise and custom agreements
If your organization has signed a separate Master Services Agreement, Order Form, Statement of Work, Enterprise Addendum, or Data Processing Agreement with Limurse (each an "Enterprise Agreement"), that Enterprise Agreement governs for the matters it covers and prevails over these Terms where they conflict.
- Enterprise Agreements may define custom pricing, seats, usage limits, SLAs, and support terms
- They may specify separate refund, cancellation, invoicing, and payment schedules
- They may set different liability caps, indemnities, confidentiality, and data-processing obligations
- They may designate alternative dispute resolution, governing law, or venue for that customer
- Where no Enterprise Agreement exists, these Terms and our standard policies apply in full
5. Campaigns and collaborations
- Each collaboration should have clear objectives, deliverables, timelines, and compensation
- Brands and creators, not Limurse, are parties to commercial terms unless we state otherwise in writing
- Platform records, briefs, and approvals may be used to resolve disputes
- Either party may decline or withdraw before binding acceptance
- Product seeding obligations are governed by the Creator Content Agreement below
6. Payments
- Online payments are processed through Cashfree Payments (INR) and PayPal (USD / international where offered). PayU is not used for new checkout flows.
- Gateway fees, GST, and totals are disclosed at checkout or on invoices
- Offline INR bank transfer may be accepted. Account details are issued by our billing team on request from apps@limurse.ai, never published on this site or printed on invoices
- Users are responsible for their own tax obligations; we provide transaction records where available
- Creator payouts require accepted deliverables and valid invoices where applicable
6A. Store purchases
The Limurse store sells merchandise, digital products, and services directly. In Phase 1 the seller of every store item is PARKLIFY PRIVATE LIMITED itself, not a third-party merchant, so these Terms govern the sale.
- Listed store prices are inclusive of applicable GST and, for physical goods, of delivery within India. The price shown is the amount charged
- Physical goods ship within India only; digital products and services are available in INR or USD
- An order is accepted when we confirm payment. Until then we may decline or cancel an order, including for pricing or stock errors, and refund you in full
- Product images, colours, and descriptions are indicative; minor variation in a physical item is not a defect
- Risk and title in physical goods pass to you on delivery to the address you provide
- Digital products are licensed to you for personal or internal business use, not sold. You may not resell, redistribute, or sublicense them, and access may be revoked for a chargeback or a breach of these Terms
- Dispatch, delivery, tracking, cancellation, and return terms are set out in our Shipping & Delivery Policy and Refund & Cancellation Policy
- Nothing in this section limits your non-excludable rights under the Consumer Protection Act, 2019 or other applicable consumer law
7. AI features
AI-assisted search, outreach drafts, campaign plans, and recommendations are provided for productivity. Outputs may be inaccurate or incomplete. You must review AI suggestions before sending communications, selecting creators, or making budget decisions. Limurse is not liable for decisions made solely on AI output.
- You must not present materially deceptive synthetic or AI-generated media as authentic
- You must use any label, provenance marker, or disclosure required by Limurse, a social platform, or law
- You may not remove or conceal a required AI-generated-content label or metadata marker
- You remain responsible for rights, accuracy, advertising disclosures, and lawful use of every output
8. Content, IP, and advertising compliance
- Creators retain ownership of original content unless otherwise agreed in writing
- Brands receive usage rights specified in each collaboration or campaign agreement
- You may not upload infringing, unlawful, deceptive, or harmful content
- Sponsored content must be clearly disclosed on-platform and on social channels
- We may remove content or suspend accounts that violate law or these terms
- We may use anonymized or aggregated data to improve the platform
9. Acceptable use
- No harassment, hate speech, fraud, impersonation, or spam
- No scraping, reverse engineering, or unauthorized API access
- No circumvention of plan limits, payments, or security controls
- No child sexual abuse material or exploitation (see Child Safety Standards)
- No fake engagement, follower inflation, or misrepresentation of metrics
10. Privacy
Our Privacy Policy explains how we collect and process personal data. By using Limurse, you acknowledge that policy.
11. Service availability
We strive for reliable service but do not guarantee uninterrupted access. Maintenance, third-party outages, and feature changes may occur. Enterprise customers may have separate SLAs in signed agreements.
12. Disclaimers and limitation of liability
The platform is provided on an "as is" and "as available" basis to the maximum extent permitted by law. Limurse disclaims all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement.
Excluded damages
To the maximum extent permitted by law, Limurse and its directors, officers, employees, and contractors are not liable for indirect, incidental, special, exemplary, or consequential damages; loss of profits, revenue, goodwill, data, or business opportunity; campaign underperformance; creator no-shows; or disputes between brands and creators, even if we were advised such damages were possible.
Liability cap
Except as stated in an Enterprise Agreement or where liability cannot be limited by applicable law, Limurse's total aggregate liability arising out of or relating to these Terms or the platform is limited to the greater of (a) the fees you paid to Limurse for the specific service giving rise to the claim in the 12 months before the event, or (b) INR 10,000.
Exceptions
- Nothing in these Terms limits liability for death or personal injury caused by negligence where prohibited by law
- Nothing limits liability for fraud, wilful misconduct, or liability that cannot be excluded under applicable consumer protection law
- Each party remains responsible for its own tax, employment, and regulatory compliance
- Enterprise customers are bound by liability terms in their Enterprise Agreement where provided
Third parties and platform role
Limurse is not responsible for third-party services, social networks, payment gateways, creator conduct, brand conduct, or content published off-platform. We do not guarantee the accuracy of creator metrics supplied by users or third parties.
13. Termination
- You may stop using the service and request account deletion at any time
- We may suspend or terminate accounts for violations, fraud, or legal requirements
- Outstanding fees and accepted collaboration obligations survive termination
- Sections that by nature should survive (payment, IP, liability, dispute resolution) remain in effect
13A. Complaints, content reports, and appeals
Users and affected persons may report unlawful content, impersonation, intimate imagery, child-safety concerns, account decisions, privacy issues, or other platform grievances through our Grievance Redressal page. That page states the applicable acknowledgement, resolution, urgent-removal, and appeal process. Nothing in these Terms prevents a person from using a regulator, court, law-enforcement, or consumer remedy available under applicable law.
14. Dispute resolution
We want to resolve issues efficiently. The process below applies unless your Enterprise Agreement states otherwise.
A. Platform billing and account disputes
- Email apps@limurse.ai with transaction details within 5 business days of the charge
- We investigate subscription, invoice, and gateway billing issues under our Refund Policy
- Unresolved billing disputes may be brought in courts with jurisdiction under Section 15
B. Collaboration and creator payout disputes
For disputes about deliverables, acceptance, compensation, or payouts on a specific collaboration:
- Direct resolution (15 business days): the brand and creator attempt good-faith resolution using the campaign brief, submission history, and platform records
- Platform mediation (15 business days): either party may request non-binding mediation by emailing apps@limurse.ai with the collaboration ID, dispute summary, and desired outcome. Limurse may review records and suggest a resolution but is not obligated to decide commercial merits
- Binding arbitration: if still unresolved, either party may refer the dispute to binding arbitration seated in Ghaziabad, Uttar Pradesh, India, under the Arbitration and Conciliation Act, 1996. A sole arbitrator shall be appointed by mutual agreement or, failing that, in accordance with the Act. Proceedings may be conducted in English. The arbitrator's award is final and binding, subject to applicable law
Arbitration covers collaboration-specific claims between users who participated in that collaboration, and payout claims where Limurse processed or facilitated payment. It does not cover class, collective, or representative actions where prohibited by law.
C. Enterprise customers
Disputes covered by an Enterprise Agreement follow that agreement's escalation, mediation, arbitration, or court provisions. Where the Enterprise Agreement is silent on a matter, these Terms apply.
D. Injunctive relief
Either party may seek urgent injunctive or equitable relief in court to prevent misuse of confidential information, intellectual property infringement, or ongoing policy violations, without first completing mediation or arbitration.
15. Governing law and jurisdiction
- These Terms are governed by the laws of India, without regard to conflict-of-law rules
- Subject to Section 14 and mandatory consumer protections, courts in Ghaziabad, Uttar Pradesh, India have jurisdiction over matters not referred to arbitration
- International users remain responsible for compliance with local laws applicable to their use of the platform
16. Creator Content Agreement
By confirming participation in a collaboration and submitting content, creators agree to the terms below in addition to the campaign brief.
Scope and deliverables
- Produce content as specified in the campaign or collaboration brief
- Follow format, quality, and technical requirements in the brief
- Posting on the creator's social profile is not required unless explicitly stated
Timelines
- Meet agreed submission deadlines
- Delays may affect scheduling and payment timing
Quality and compliance
- Avoid exaggerated, misleading, or unsubstantiated claims, especially health or financial claims
- Submit final-ready content; minor edits may be requested for clarity, visibility, or compliance
- Reshoots or major revisions are not guaranteed unless agreed in the brief
- Disclose sponsored content per applicable law and brand requirements
Usage rights
- Grant the brand rights to use submitted content for marketing as stated in the brief
- Rights are non-exclusive unless otherwise agreed in writing
Exclusivity
- No exclusivity unless explicitly stated in the brief or a signed addendum
Payment and payout disputes
- Compensation is agreed per collaboration and includes agreed usage rights unless stated otherwise
- Payment follows successful submission and acceptance of deliverables
- Creators raise an invoice to Limurse after completion; payout is typically within 7 to 15 business days of a valid invoice, subject to review
- Taxes are the creator's responsibility unless agreed otherwise
- Payout or deliverable disputes follow the collaboration dispute process in Section 14
Product seeding
- Products or services provided are for content creation under the collaboration only
- Failure to deliver after receiving seeded products may result in withheld payment and/or recovery of product value
Non-usage
- Brands may decline to use content that does not meet requirements
- Non-usage does not by itself create an obligation to publish or promote
Participation and content submission constitute acceptance of this agreement.
17. Contact
Email: apps@limurse.ai
Phone: +91 9650816243
Address: A1-402, Krishna Apra Gardens, Ghaziabad, Uttar Pradesh 201014, India
Security issues: see our Security Policy
Frequently asked questions
What is Limurse?
Limurse is a Creator OS for creator marketing, discovery, CRM, campaigns, collaborations, UGC workflows, campaign intelligence, and AI-assisted tools for brands and creators.
Does Limurse guarantee collaborations or income?
No. Limurse is software, not an agency or employer. Subscriptions and listings do not guarantee matches, campaigns, or minimum earnings.
How are collaboration or payout disputes resolved?
Parties first attempt direct resolution for 15 business days, then may request Limurse mediation, then binding arbitration in Ghaziabad under the Arbitration and Conciliation Act, 1996, unless an Enterprise Agreement states otherwise.
How does payment processing work on Limurse?
Payments are processed through Cashfree (INR) and PayPal (USD / international where offered). Subscription fees, gateway charges, and GST apply as disclosed at checkout.