Pricing & Billing Policy

Payment processing

Online payments are processed exclusively through our authorized partners:

• Cashfree Payments: INR transactions, including subscriptions, invoices, and India-based checkout
• PayPal: USD and other international transactions where PayPal checkout is offered

Limurse does not use PayU or other legacy gateways for new checkout flows. Card numbers and UPI PINs are entered on gateway-hosted pages, we do not store full payment credentials on our servers.

For approved offline payments in INR, bank transfer may be accepted to:

• IndusInd Bank , A/c 258178215331, IFSC INDB0000383
• Reference your invoice or order ID in the transfer narration

Supported payment methods

Fees, taxes, and currency

• Online card, UPI, and net-banking payments may include a gateway processing fee (currently 2% of the payable amount unless otherwise stated at checkout)
• GST at 18% applies to taxable Indian services and fees as disclosed on invoices or at checkout
• Currency, taxes, and the applicable gateway are shown before you confirm payment
• International users are responsible for local taxes, duties, and currency conversion costs
• Plan prices, limits, and features may change with reasonable notice

Enterprise or custom-contract customers are billed per their signed agreement where it differs from standard plan pricing, cycles, or refund terms.

Billing cycles and renewals

• Subscriptions are billed monthly unless a different cycle is stated at purchase
• Recurring subscriptions renew automatically until cancelled in account settings or by email request
• Partner invoices may be generated on the 1st of each month for the prior period unless your agreement states otherwise
• Payment due dates appear on each invoice or checkout screen
• Failed renewals may suspend access until payment is received

Creator payouts and collaboration billing

Collaboration compensation is agreed per brief. Unless stated otherwise in a specific agreement:

• Creators submit deliverables through the platform workflow
• After acceptance, creators raise an invoice to Limurse for agreed compensation
• Limurse processes approved creator payouts within 7 to 15 business days of a valid invoice, subject to review
• Taxes on creator income remain the creator's responsibility unless agreed otherwise in writing
• Brands and creators, not Limurse, set commercial terms for each collaboration

Refunds and disputes

Refund eligibility, cancellation windows, and dispute timelines are described in our Refund Policy. In summary:

• Approved refunds are returned to the original payment method (Cashfree or PayPal) where possible
• Billing disputes should be raised within 5 business days of the charge
• Gateway processing fees and non-refundable charges disclosed at checkout may not be refunded
• Refund timing depends on the gateway and your bank, typically 5 to 10 business days after approval

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