Report a Limurse web issue
Help us improve limurse.ai and the Limurse web app. Use our secure issue collector to report bugs, broken flows, or confusing UX with enough detail for our engineering team to reproduce and fix them.
Before you submit
- Include the page URL, your browser, operating system, and whether you are signed in.
- List exact steps to reproduce starting from where you signed in or landed.
- Describe expected vs actual behavior and attach screenshots when helpful.
- For billing or account access blockers, note your account email domain only. Never share passwords.
What happens next?
- Our team reviews your report and triages by severity.
- You receive email confirmation with a tracking reference when possible.
- We may follow up for reproduction steps or screenshots.
- Critical sign-in or payment blockers are prioritized.
For account deletion see Delete account. For security vulnerabilities see Security policy.
Frequently asked questions
What should I include when reporting a Limurse web issue?
Share steps to reproduce, your browser and OS, the page URL, screenshots if possible, and whether you are signed in. This helps our team triage faster.
How quickly does Limurse respond to web bug reports?
We review reports within one business day when possible. You receive a confirmation email with a tracking reference from our issue collector.
Where else can I get help with Limurse?
For sales and partnerships use Contact Us. For security concerns see our Security Policy. Mobile app issues have dedicated iOS and Android reporting pages.